Privacy policy
Here's how your information is handled when you shop with Gleamond.
**What Information We Collect**
To fulfill your orders and give you a better shopping experience, we collect the following:
* **Your contact information:** Name, email address, shipping and billing address, phone number (optional).
* **Payment details:** Credit card information or PayPal account details (collected and processed securely through our payment processors). We don't store your full credit card number on our servers.
* **Order history:** Details about the items you've purchased.
* **Device and browsing information:** IP address, browser type, operating system, and browsing behavior on our site. This helps us improve our website and tailor your experience.
**How We Use Your Information**
Your information is used to:
* Process and fulfill your orders.
* Communicate with you about your orders, shipping updates, and customer service inquiries.
* Send you occasional promotional emails (only if you opt-in). You can unsubscribe at any time.
* Improve our website, products, and services based on your browsing behavior and purchase history.
* Prevent fraud and ensure the security of our site.
**Cookies and Tracking Technologies**
We use cookies and similar technologies to collect data about your browsing behavior on our site. This helps us personalize your experience, remember your preferences, and track website traffic. You can manage your cookie preferences through your browser settings.
**Third-Party Services**
We work with these trusted third-party services:
* **Shopify:** Our e-commerce platform. They handle website hosting and various store functions.
* **PayPal:** Our payment processor. They securely process your payments.
These third parties have their own privacy policies, which we encourage you to review.
**Data Security**
We take precautions to protect your personal information. Our site uses SSL encryption to secure your data during transmission. Payment information is processed securely through our payment processors.
**Your Rights**
You have the right to:
* Access the personal information we hold about you.
* Correct any inaccurate or incomplete information.
* Request deletion of your personal information.
To exercise these rights, please contact us at info@gleamond.com.
**Data Retention**
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
**Children's Privacy**
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
**Policy Updates**
This privacy policy may be updated from time to time. We will post any changes on our website. Please check back periodically for updates.
Company Name
Gleamond
Address:
2150 Northeast 18th StreetUnit 87, Grimes, Iowa, 50111, United States
E-Mail: info@gleamond.com
Phone Number: +15152590778
Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours