Terms of service

1.  **Introduction**

This website, gleamond.com, is operated by Gleamond. By accessing or using this website, you agree to these Terms of Service. If you don't agree with all of these terms, you shouldn't use the site.

Owner of Gleamond:

This webshop is operated by Novoro Group Limited.
Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong
Registration No. 78070398

2.  **Use of Website**

You must be at least 18 years old to use this site. You're responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

3.  **Products and Pricing**

We try to make sure product descriptions and pricing are accurate, but errors can happen. We don't guarantee that product descriptions, colors, or other content is completely accurate, reliable, current, or error-free. Product availability is subject to change. We can change prices at any time without notice.

4.  **Orders and Payment**

When you place an order, you're offering to buy products. We reserve the right to accept or reject your order for any reason, including availability of product, errors in pricing, or if we suspect fraud. Payment must be received before your order is processed. We accept [List payment methods – e.g., credit cards, PayPal].

5.  **Shipping and Delivery**

Refer to our Shipping Policy for details about shipping rates, delivery times, and other related information.

6.  **Returns and Refunds**

We accept returns within 30 business days of the delivery date. Please see our Return Policy for specific instructions and conditions for returns and refunds.

7.  **Intellectual Property**

All content on this website (text, graphics, logos, images, etc.) is the property of Gleamond or its licensors and is protected by copyright and other intellectual property laws. You can't use, reproduce, or distribute any content from this site without our written permission.

8.  **User Content**

If you submit content to this site (reviews, comments, etc.), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

9.  **Prohibited Activities**

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the site. You also agree not to attempt to gain unauthorized access to any part of the website, or any other accounts, computer systems, or networks connected to the website.

10. **Limitation of Liability**

Gleamond isn't liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this website or the products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

11. **Indemnification**

You agree to indemnify and hold Gleamond harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. **Governing Law**

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands.

13. **Changes to Terms**

We may update these Terms of Service at any time. We'll post any changes on this page, so check back periodically. Your continued use of the site after changes are posted means you accept the new terms.

14. **Contact Information**

Company Name

Novoro Group Limited
Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong
Registration No. 78070398

E-Mail: info@gleamond.com

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday and Sunday: 10:00 AM - 4:00 PM EST
Average response time: within 24 hours